Kalamazoo TMS & Behavioral Health Careers
Do meaningful work with a team that puts people first.
Kalamazoo TMS & Behavioral Health is a welcoming outpatient practice serving Kalamazoo, Portage, and surrounding Southwest Michigan communities. We are always interested in connecting with thoughtful professionals who value respectful, patient-centered care.
What you can expect
- Competitive pay and a professional, supportive workplace
- Opportunities to learn, collaborate, and grow in your role
- A team-oriented environment built on kindness and clear communication
- Meaningful work supporting the behavioral health needs of our local community
Current openings
Front Desk+
Primary Role: Work at the front desk, handle administrative workflows, and support efficient patient flow from entry to checkout.
Core Focus: Patient communication, data accuracy in electronic health records (EHR/EMR), insurance verification, and compliance.
Key Responsibilities
- Patient Intake & Reception: Greet visitors, verify identification and demographic details, and assist with intake forms.
- Scheduling & Communication: Manage multi-line phone systems, schedule patient appointments, and reply to electronic messages or emails.
- Billing & Insurance: Collect copays and balance payments, process insurance claims, and verify insurance coverage or pre-authorizations.
- Compliance & Records: Maintain strict adherence to HIPAA guidelines to protect sensitive patient records and confidentiality.
Qualifications & Educational Requirements
- Education: High school diploma or GED required; postsecondary certificate or diploma in medical assisting preferred.
- Experience: 1 to 2 years of clerical experience in a medical office environment.
- Knowledge & Skills: Familiarity with medical terminology, proficiency with EMR/EHR systems, and strong interpersonal communication.
Introduce yourself
Use the form below to share your details and upload a résumé. We welcome interest from qualified professionals seeking behavioral health careers in Kalamazoo and Portage, Michigan.
Please upload a PDF or Word document (DOC or DOCX), up to 10 MB.
