Effective Date: 01/1/2025

We value your privacy and are committed to protecting your personal and health information.

1. Information We Collect

• Personal Information:Name, email, phone, insurance details, medical history (only if you submit forms).
• Usage Data:IP address, browser type, pages visited.
• Health Information:If you are a patient, protected health information (PHI) is collected and stored in compliance with HIPAA.

2. How We Use Your Information

• To respond to inquiries and schedule appointments.
• To deliver requested services and treatments.
• To process insurance and billing.
• To improve the Site and clinic services.
• To comply with legal and regulatory requirements.

3. HIPAA Compliance

If you become our patient, your PHI is protected under HIPAA. You will receive a separate Notice of Privacy Practices explaining your rights regarding medical records.

4. Sharing Information

We may share information with:

• Authorized clinic staff and providers.
• Insurance companies and billing partners.
• Service providers who support our operations (IT, hosting, analytics).
• As required by law (e.g., court orders, public health reporting).

We do not sell or rent your personal information.

5. Data Security

We use administrative, technical, and physical safeguards to protect your information. While no system is 100% secure, we follow healthcare industry standards to reduce risks.

6. Data Retention

We retain personal and health information as long as needed for treatment, billing, or compliance with legal obligations.

7. Your Rights

You may request:

• Access to your personal or health information.
• Corrections or updates.
• Restrictions on certain uses (as permitted by law).
• Copies of your medical records (fees may apply).

8. Children’s Privacy

The Site is not directed at children under 13. We do not knowingly collect data from children without parental consent.

9. Updates

We may revise this Privacy Policy. Changes will be posted with a new effective date.

10. Contact

For privacy questions or HIPAA concerns:

Kalamazoo TMS & Behavioral Health

5930 Lovers Lane, 3rd Floor, Portage, MI 49002

Phone: (269) 381-6950

Email: kzootms.nisar@gmail.com